Will I receive the same product that I see in the picture?

Yes, you will receive the same product. The images represent actual product though, color of the product may slightly differ due to photography and light effects.

Is Registration on the website necessary to shop?

No, registration is not mandatory to shop, but to view the tracking details and order summaries, login is required.

How can i cancel the order?

You can cancel your order by contacting our customer service team as soon as possible, or through your account on our website before it is shipped. Please note that cancellation is not guaranteed if the order has already been processed. You can return your order for a refund if it has been shipped, subject to our return policy.

How can i contact customer care?

For any issue, please reach out to us at We strive to respond to all inquiries within 24 hours, and our team is available to assist you with any questions or concerns you may have.

How can I return an item?

To return an item, you can either contact our customer service team or initiate a return via our website. We will arrange for the item to be picked up from your location and require a mandatory unboxing video of the product as evidence of the item's condition. Once we receive your returned item, we will process your refund or exchange, subject to our return policy.

What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer service team immediately. We may require you to provide a mandatory unboxing video as evidence of the damage or defect. We will provide instructions for returning the item and will work with you to resolve the issue as quickly as possible. Depending on the circumstances, we may offer a replacement, a refund, or a store credit.